Terms and Conditions:
These Terms & Conditions (“Terms”) govern your use of our website and purchase of our handmade carpets. By placing an order, you agree to these Terms.
1. Payments
All payments must be made in advance.
We accept Credit/Debit Cards, PayPal, and Net Banking.
No Cash on Delivery option is available for international orders.
2. Shipping & Delivery
We ship worldwide, primarily to the USA & UK.
Orders are delivered within 7–10 business days, subject to courier service and customs clearance.
Delivery delays due to unforeseen circumstances (natural events, strikes, courier delays) are not our responsibility.
3. Order Cancellations
Cancellations are allowed only before shipping.
Once dispatched, orders cannot be cancelled.
4. Returns & Refunds
Returns are accepted only in cases of damage, defect, or wrong item.
The seller bears the return shipping cost.
Customers must report the issue within 48 hours of delivery.
Replacement or exchange will be prioritized. Refunds (if applicable) will be processed within 10–15 business days.
5. Intellectual Property
All product designs, images, text, and content on our website are the intellectual property of [Your Brand Name].
No content may be copied, reproduced, or used without prior written consent.
6. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited strictly to the purchase price of the product.
7. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of courts in [Your City/State], India.
8. Contact Us
For queries regarding these Terms, please contact:
📧 Email: royegalcarpets@gmail.com
